How do I return an item?

PLEASE NOTE: Pricing by some manufacturers Can NOT BE POSTED ONLINE so you must call or email us for pricing. Price shown is for the fabric/wood color samples not the actual price of the item so please do not think you can purchase (example) a 10K dining table priced for $55.00

You can not purchase directly online you can only supply information to our customer service ordering department. To order please contact us at: 877-732-2586
We will confirm access and furniture placement, calculate shipping cost, confirm stock, payment terms, and approximate delivery time. This process is necessary to insure the proper handling and placement of your new furniture.

TO PLACE A ORDER: We will produce an invoice containing all information pertaining to your order attached in email for your approval. Visa or Master, payment info is only taken by phone.

*Furniture Delivery : Most large pieces { determined by dimensions and weight }, as well as certain items that require extensive assembly or setup, are only delivered by our white glove delivery service.
Everything else will ship UPS ground. Before your order is processed this charge will be confirmed with you and is necessary to insure the proper handling and placement of your new furniture.


Please call Or email:
Bernadette Livingston Furniture and Furniture-Quest: 877-732-2586

Custom or special orders are subject to a restricted warranty or no warranty based on an individual order basis and must be confirmed before purchased by buyer.

Customer satisfaction is our top priority. We've set specific guidelines to ensure a quick and easy return and exchange process. Returns must be made
within 15 days of receipt of goods.

Non returnable items:

- Custom or special orders
- All sales items, Special Price Item, Special Promos
- Assembled and/or Modified items or out of original packaging
- All Beddings

If you return an item that is offered with free shipping, the original outbound shipping cost, return shipping cost and repackaging fee will be deducted from your refund.
In addition, a restocking fee will be applicable to all items
returned plus handling fee. The item must be returned in original condition and original packaging. You must call us for a return authorization. All returns without an authorization
will be refused. All furniture shipped white glove delivery service must be returned via our white glove delivery service partner, no exception.

All products properly returned under this policy are eligible for a refund, which may include an in-store credit or credit to the original payment method.
We will credit you for the purchase price, upon receipt of the product, less any applicable freight, restocking fee, repackaging and handling fees.

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Bernadette Livingston Furniture LLC. The collective work includes works that are licensed to Bernadette Livingston Furniture LLC. Copyright 2003, Bernadette Livingston Furniture LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Bernadette Livingston Furniture LLC or purchasing Bernadette Livingston Furniture LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Bernadette Livingston Furniture LLC or to purchase Bernadette Livingston Furniture LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Bernadette Livingston Furniture LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Bernadette Livingston Furniture LLC
used in the site are trademarks or registered trademarks of Bernadette Livingston Furniture LLC

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Bernadette Livingston Furniture LLC
disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Bernadette Livingston Furniture LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Bernadette Livingston Furniture LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Bernadette Livingston Furniture LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Bernadette Livingston Furniture LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Bernadette Livingston Furniture LLC
product is mistakenly listed at an incorrect price, Bernadette Livingston Furniture LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Bernadette Livingston Furniture LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Bernadette Livingston Furniture LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Bernadette Livingston Furniture LLC
without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Bernadette Livingston Furniture LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Bernadette Livingston Furniture LLC.

Your use of this site shall be governed in all respects by the laws of the state of Rhode Island, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of
Bernadette Livingston Furniture LLC products) shall be in the state or federal courts located in Kent County, Rhode Island. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Bernadette Livingston Furniture LLC products) must be commenced within one (1) year after the claim or cause of action arises. Bernadette Livingston Furniture LLC)'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Bernadette Livingston Furniture LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a
Bernadette Livingston Furniture LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Bernadette Livingston Furniture LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Bernadette Livingston Furniture LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Bernadette Livingston Furniture LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Bernadette Livingston Furniture LLC in its sole discretion.

You agree to indemnify, defend, and hold harmless
Bernadette Livingston Furniture LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors,
Bernadette Livingston Furniture LLC may link to sites operated by third parties. However, even if the third party is affiliated with Bernadette Livingston Furniture LLC, Bernadette Livingston Furniture LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Bernadette Livingston Furniture LLC). These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Bernadette Livingston Furniture LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).